Contact Us
Phone Us
+971 2671 4040
Send Message
customersupport@blueremit.com
FAQ
What is Blue Remit?
Blue Remit is a money transfer service for sending and receiving money in different countries around the world.
What do you mean by beneficiaries and recipients?
These are terms used to describe the person you are sending money to.
What services do you provide?
Blue Remit specializes in remittance services, including transfers to bank accounts, mobile wallets as well as cash payouts to your home country.
What is the limit and charges per transaction in Blue Remit?
The limit and charges per transaction differ from country to country. For specific details, you can contact Blue Remit at +971 4 377 2819.
What details do I need to provide to send a cash payout to someone?
You need to provide the recipient’s correct name as spelled on their ID and their mobile number.
What information is required to send an account credit transaction?
You need to provide the recipient’s correct name as per the bank account and the correct account number. Please call us at +971 4 377 2819 if you require the country specific details.
How can the recipient receive the money in cash?
The recipient should visit any Blue Remit agent location, provide the 9-digit transaction reference number along with a valid ID, and claim the money.
Will I get a notification once my transaction has been credited or paid out?
Yes, an SMS will be sent to the sender once the money has been paid out or credited.
How can my beneficiary know from where to collect the money?
They may claim the money from any Blue Remit agent who displays Blue Remit logo. For precise details, refer to the “Find a Location” section on their website.
What should I inform my beneficiary when they go to collect money?
Inform them that they need to pick up money sent via Blue Remit from an authorized agent. Give them the 9-digit reference number and tell them to take the ID card which matches with the name in the transaction.
Whom can I contact in case of support required?
Contact Blue Remit at +971 4 377 2819 or email info@bluemit.com.
How can I track my money transfer?
You can easily track the status of your transaction by entering your transaction ID on the *Track Transfer* section of our website. It provides real-time updates on your transfer’s progress.
Which countries does Blue Remit support for transfers?
Blue Remit supports transfers to a wide range of countries worldwide. Visit the *Supported Countries* section on our website or view the map to see the full list of available locations.
How secure are my transactions with Blue Remit?
Security is our top priority. Blue Remit complies with international AML (Anti-Money Laundering) standards and KYC (Know Your Customer) regulations to ensure all transactions are safe, transparent, and fully compliant.
Can I pay utility bills through Blue Remit?
We are working on it and will be launched soon. Once launched, you will be able to conveniently pay utility bills in your home country. Check the *Services* section for details on this offering.
How can I become a Blue Remit partner or agent
Visit the *Partner Information* section on our website for details. You can also access our open API and fill out a form to begin the partnership process.
What promotional offers are currently available?
Check the *Promotions* section of our website for the latest discounts, special rates, and exclusive offers available for transfers and agents.
Help Center
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